Autumn Sale 2019 (~Nov. 25)

Shipping & Tax


 

Shipping Option Shipping Option

Shipping cost is changed according to the shipping address and the volume weight of the package. We ship the order safely and quickly at reasonable price with the following shipping options.

FedEx International Economy

  • FedEx
  • Type: Air
  • Time: About 4-6 Business Days
  • Tracking: Available
  • Insurance (Option): From 160 JPY (160 JPY Per Item Value of 12,500 JPY) *If the value is higher than 100USD, we may charge additional fee for changing package, too. 
  • Details: Economical Shipping by FedEx (Website)

 

DHL Express Worldwide

  • DHL
  • Type: Air
  • Time: About 1-3 Days
  • Tracking Available
  • Insurance (Option): From 2500 JPY
  • Details: More Speedy and Safer Shipping by DHL (Website)

 


 

Zone and Shipping Cost Zone & Shipping Cost

Shipping Cost :

 

  • Check shipping option available and fee by shipping rates calculator
  • To use shipping rates calculator, more than 1 item is added to cart
  • *Shipping rate calculator is temporally unavailable. To know the shipping estimate, please go to shipping method section of check out page after entering the shipping address.

     

     

    Zone:


     

    Order Processing Time Order Processing Time

    Order processing time is the estimated days which would take before shipping the order. For some items, we need to make from scratch or order the maker. It is noted on the each product page. We are sorry but please give us time to prepare the order.


     

    Custom Duties Custom Duty & Tax

    Custom duties and taxes may be imposed on shipping items from Japan to your country. Usually, they depend on the destination country's tariff system, value of the items, the shipping, and the insurance. Please note that all custom duties and taxes are the responsibility of the customers. Usually, the delivery company (DHL and FedEx) collect them for "Service" instead of the custom when they deliver the package. 

    Because the custom rate varies according to the country and it changes occasionally, we cannot notice the customers the rate and the amount.

    Please inquire your country's custom if custom duties and taxes are imposed or not. Some countries have tax-exemption based on the value of the items. 

    Ex) United States: Free of duties and taxes with the value under $200 (possibly, $800) *As noted above, the custom rate changes occasionally. Just in case, we recommend you to research in advance. 

    If you have a FedEx account, FedEx Global Trade Manager helps you to understand how much custom duties and taxes would be imposed. Go to Estimate Duties and Taxes page and input shipment information and product information to get estimate. 


     

    Domestic Delivery Truck Domestic Delivery

    If the shipping address is in Japan, the domestic delivery price is applied. We offer the free shipping with more than 30,000 JPY purchase.

    Sagawa Express

    If you don't have any shipping address in Japan, the international forwarding services are also available.

    If you have any questions, please feel free to contact us.