Spring Super Sale (Feb.1-Apr.30)

Shipping & Tax

Update related to COVID-19

We can ship our products internationally if the following shipping options are available. Please check their latest updates below related to COVID-19. 


 

Shipping Option Shipping Option

Shipping cost is changed according to the shipping address and the volume weight of the package. We ship the order safely and quickly at reasonable price with the following shipping options.

FedEx International Priority

  • FedEx
  • Type: Air
  • Time: About 1-3 Business Days
  • Tracking: Available
  • Insurance (Option): From 160 JPY (160 JPY Per Item Value of 12,500 JPY) *If the value is higher than 100USD, we may charge additional fee for changing package, too. 
  • Details: Speedy and Safe Shipping by FedEx (Website)

*Due to the outbreak of COVID-19, conventional FedEx International Economy isn't available for the time being. 

 

DHL Express Worldwide

  • DHL
  • Type: Air
  • Time: About 1-3 Days
  • Tracking Available
  • Insurance (Option): From 2500 JPY
  • Details: More Speedy and Safer Shipping by DHL (Website)

 


 

Zone and Shipping Cost Zone & Shipping Cost

Shipping Cost :

Zone:


 

Order Processing Time Order Processing Time

Order processing time is the estimated days which would take before shipping the order. For some items, we need to make from scratch or order the maker. It is noted on the each product page. We are sorry but please give us time to prepare the order.


 

Custom Duties Custom Duty & Tax

Custom duties and taxes may be imposed on shipping items from Japan to your country. Usually, they depend on the destination country's tariff system, value of the items, the shipping, and the insurance. Please note that all custom duties and taxes are the responsibility of the customers. Usually, the delivery company (DHL and FedEx) collect them for "Service" instead of the custom when they deliver the package. 

Because the custom rate varies according to the country and it changes occasionally, we cannot notice the customers the rate and the amount.

Please inquire your country's custom if custom duties and taxes are imposed or not. Some countries have tax-exemption based on the value of the items. 

Ex) United States: Free of duties and taxes with the value under $200 (possibly, $800) *As noted above, the custom rate changes occasionally. Just in case, we recommend you to research in advance. 

If you have a FedEx account, FedEx Global Trade Manager helps you to understand how much custom duties and taxes would be imposed. Go to Estimate Duties and Taxes page and input shipment information and product information to get estimate. 


 

Domestic Delivery Truck Domestic Delivery

If the shipping address is in Japan, the domestic delivery price is applied. We offer the free shipping with more than 30,000 JPY purchase.

Sagawa Express

If you don't have any shipping address in Japan, the international forwarding services are also available.

If you have any questions, please feel free to contact us.