Shipping cost is changed according to the shipping address and the volume weight of the package. We ship the order safely and quickly at reasonable price with the following shipping options.
- FedEx (FedEx International Economy)
- DHL (DHL Express Worldwide)
FedEx International Economy
- Type: Air
- Time: About 4-6 Business Days
- Tracking: Available
- Insurance (Option): From 160 JPY (160 JPY Per Item Value of 12,500 JPY) *If the value is higher than 100USD, we may charge additional fee for changing package, too.
- Details: Economical Shipping by FedEx (Website)
DHL Express Worldwide
- Type: Air
- Time: About 1-3 Days
- Tracking Available
- Insurance (Option): From 2500 JPY
- Details: More Speedy and Safer Shipping by DHL (Website)
- *For some countries, the DHL is cheaper than the FedEx to ship the small items.
- *For remote location, the additional shipping fee is required.
- *To ship to Brazil, customer needs to tell us the CPF.
- *Insurance is strongly recommended especially for the musical instrument. If you would like to insure the package, please contact us. We will invoice for it separately.
- *Accidents such as the damage, the loss, the delay caused by the shipping option are customer's responsibility.
Zone & Shipping Cost
Shipping Cost :
- Shipping calculator is available at check out page.
- For some countries and items, the shipping rate calculator is unavailable. In this case, please send us (email@example.com) to know the shipping option. We will manually calculate the shipping cost and inform the customer. Then, we will send an invoice for it separately.
Zone D (Asia / Oceania):
*FedEx: 3,400 JPY~ / DHL: 1,700 JPY~
- Cook Islands
- Lao People's Democratic Republic
- New Caledonia
- New Zealand
Zone F (North America):
*FedEx: 2,400 JPY~ / DHL: 1,400 JPY~
- United States
Zone G (South America):
*FedEx: 2,000 JPY~ / DHL: 3,200 JPY~
- Cayman Islands
- Costa Rica
- Dominican Republic
- El Salvador
- French Guiana
- Saint Martin
- St. Vincent
- Trinidad and Tobago
- Virgin Islands British
Zone H (Europe):
*FedEx: 2,300 JPY~ / DHL: 2,100 JPY~
- Czech Republic
- Holy See (Vatican City State)
- San Marino
- United Kingdom
Zone J (Middle East / Africa / Europe / Asia):
*FedEx: 1,600 JPY~ / DHL: 3,200 JPY~
- Saudi Arabia
- South Africa
- Sri Lanka
- United Arab Emirates
Zone U (Australia / Asia):
*FedEx: 2,300 JPY~ / DHL: 1,700 JPY~
Zone Y (Asia):
*FedEx: 1,400 JPY~ / DHL: 1,600 JPY~
- Hong Kong
- South Korea
Order Processing Time
Order processing time is the estimated days which would take before shipping the order. For some items, we need to make from scratch or order the maker. It is noted on the each product page. We are sorry but please give us time to prepare the order.
- Taiko: About 2-90 Business Days / Usually, Some In Stock
- Taiko Stand: About 2-60 Business Days/ Usually, Some In Stock
- Taiko Case: About 2-60 Business Days / Usually, Some In Stock
- Taiko Parts: About 30-90 Business Days / Ordered Upon Request
- Bachi: About 2-30 Business Days / Usually, In Stock
- DVD: About 2-30 Business Days / Usually, In Stock
- Shinobue (Furyu Series): About 2-7 Business Days/ Usually, In Stock
- Shinobue (Others): About 30-90 Business Days / Ordered Upon Request
- Happi Coat: About 7-30 Business Days / Ordered Upon Request
- Tabi (Festival Tabi 6 Clasps & Tabi Air Insole 6 Clasps): About 2-30 Business Days / Usually, Some In Stock
- Tabi (Others): About 7-30 Business Days / Ordered Upon Request
Custom Duty & Tax
Custom duties and taxes may be imposed on shipping items from Japan to your country. Usually, they depend on the destination country's tariff system, value of the items, the shipping, and the insurance. Please note that all custom duties and taxes are the responsibility of the customers. Usually, the delivery company (DHL and FedEx) collect them for "Service" instead of the custom when they deliver the package.
Because the custom rate varies according to the country and it changes occasionally, we cannot notice the customers the rate and the amount.
Please inquire your country's custom if custom duties and taxes are imposed or not. Some countries have tax-exemption based on the value of the items.
Ex) United States: Free of duties and taxes with the value under $200 (possibly, $800) *As noted above, the custom rate changes occasionally. Just in case, we recommend you to research in advance.
If you have a FedEx account, FedEx Global Trade Manager helps you to understand how much custom duties and taxes would be imposed. Go to Estimate Duties and Taxes page and input shipment information and product information to get estimate.
If the shipping address is in Japan, the domestic delivery price is applied. We offer the free shipping with more than 30,000 JPY purchase.
- Type: Land
- Time: About 1-3 Business Days
- Tracking: Available
- Please note the correct information of the shipping address in Japan.
- Phone number should be phone number in Japan.
- From 990 JPY
- To send to Hokkaido, Okinawa, and other islands, remote delivery cost is needed and the delivery company may change.
- Details: Website
If you don't have any shipping address in Japan, the international forwarding services are also available.
If you have any questions, please feel free to contact us.